Privacy Policy
Effective Date: 01/01/2025
1. Introduction
Lose It with Dori (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, online services, or in-person coaching (collectively, the “Services”).
By using our Services, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
Name, email address, phone number, billing address, and payment details.
Health-related details you voluntarily share (e.g., lifestyle, wellness goals).
Communication content (emails, messages, intake forms).
b. Automatically Collected Data
IP address, browser type, operating system, device identifiers.
Usage data such as pages visited, time on site, and referring URLs (via cookies or similar technologies).
c. Cookies & Similar Technologies
We use cookies and analytics tools (e.g., Google Analytics) to improve site performance, track usage trends, and personalize your experience. You can manage cookies through your browser settings.
3. How We Use Your Information
We process your information for:
Providing and personalizing coaching services.
Processing payments and scheduling sessions.
Communicating updates, reminders, and promotional offers (with your consent where required).
Improving website functionality and user experience.
Meeting legal, regulatory, or compliance obligations.
4. Legal Basis for Processing (GDPR/International Clients)
If you access our Services from the European Economic Area, we rely on:
Contractual necessity (to deliver services you request).
Legitimate interests (to maintain and improve our Services).
Consent (for marketing or processing sensitive health data you choose to share).
5. How We Share Your Information
We do not sell your personal data. We may share information only with:
Service Providers: Payment processors, scheduling platforms, and IT vendors bound by confidentiality agreements.
Legal Requirements: To comply with applicable law, court orders, or lawful government requests.
Business Transfers: In a merger, acquisition, or sale of assets, your information may transfer as part of the business.
6. Data Retention
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Privacy Rights
Depending on your location, you may have rights such as:
a. California Residents (CCPA/CPRA)
Right to know what personal data we collect and how we use it.
Right to request deletion of your personal data.
Right to opt out of “sale” or “sharing” of personal data (we do not sell data).
Right to non-discrimination for exercising your privacy rights.
Submit requests at [email address or web form] or call [phone number].
b. Other Jurisdictions
Residents of other regions may have similar rights under local law. Contact us to exercise them.
8. Children’s Privacy
Our Services are intended for individuals 18 and older. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us to remove it.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure; use the Services at your own risk.
10. Accessibility (ADA Compliance)
We strive to make this Privacy Policy and our Services accessible to all users, including those with disabilities. If you need the Policy in an alternative format or have accessibility concerns, contact us at info@loseitwithdori.com for assistance.
11. Third-Party Links
Our Services may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
12. International Transfers
If you are outside the United States, note that your information may be transferred to and processed in the U.S., which may have different data-protection standards.
13. Updates to This Policy
We may update this Policy periodically. The “Effective Date” at the top indicates the latest version. Continued use of the Services after changes signifies acceptance of the revised Policy.
14. Contact Us
For questions about these Terms, contact:
Dori Sharvit
info@loseitwithdori.com